HOURS MAP

Frequently Asked Questions

Find answers about shop visits, truck and trailer services, and arranging help. For symptoms and possible causes, visit our Vehicle Troubleshooting Guide.

General Questions

Where is South Park Garage located?

Visit us at 51 Taff Ave., Stamford, CT 06902. Our Contact Us page includes a map to help you plan your arrival.

What are your shop hours?

Our shop hours are Monday through Friday, 8:00 AM - 3:00 PM. The shop is closed Saturday and Sunday. Our 24-hour towing and road service are separate from regular shop hours; call 203-353-8911 for assistance and availability.

What types of vehicles do you repair?

We work on light, medium and large trucks and trailers. Tell South Park Garage the year, make, model and type of work needed so we can confirm the requirements for your particular vehicle.

How do I arrange a shop visit?

Call 203-353-8911 or send a message through Contact Us with your vehicle details and the work you need. Confirm an arrival time with South Park Garage before bringing the vehicle in.

Do you provide assistance outside regular shop hours?

Yes. We offer 24-hour road service and towing. Call 203-353-8911 with your location, vehicle details and the problem; confirm availability, dispatch arrangements and any charges by phone.

How can I request an estimate?

Contact South Park Garage with your vehicle details and a description of the problem. Ask what inspection is needed, what the estimate includes and whether diagnostic or disassembly charges apply before authorizing work.

What details should I have ready when I call?

Have the vehicle year, make, model, mileage and symptoms ready. For a truck or trailer, include its approximate size, load status and any warning messages. For roadside help, provide your road, direction of travel, nearest exit or landmark and a callback number.

Can I bring in a vehicle without calling first?

Please call 203-353-8911 to discuss the work and available space before arriving, particularly with a large truck or trailer. South Park Garage can confirm where and when the vehicle should be brought in.

What should I bring for a repair visit?

Bring the keys, relevant maintenance records and any previous diagnostic reports. Provide contact information and, if applicable, the person authorized to approve work for the vehicle or fleet.

How long will the work take?

Timing depends on the inspection findings, approved repairs and parts availability. Discuss the expected schedule with South Park Garage and confirm transportation plans before leaving your vehicle.

How should I authorize repairs?

Agree with the shop on the initial inspection or repair scope and how you want to be contacted. Ask for the cost and timing of additional recommendations before approving more work.

Which payment methods do you accept?

Call 203-353-8911 before your visit to confirm the payment methods available for your job. Discuss any fleet billing or third-party payment requirements with South Park Garage in advance.

How can I check warranty or insurance requirements?

Ask South Park Garage about the terms that apply to the specific parts and work being considered. If an insurer or outside warranty provider is involved, confirm its approval and documentation requirements before repairs begin.

When was South Park Garage established?

South Park Garage was established in 1982, starting in a two-car garage before growing into an eleven-bay facility. Visit About Us to learn more about the shop.

Where can I see your previous work and customer reviews?

Explore our Roof, Flooring and Body Shop galleries, the In Action gallery and the Reviews page. Contact South Park Garage to discuss how your own vehicle or project compares with the examples.

Service Questions

What roadside service can I request?

We offer 24-hour road service. Explain the breakdown, location and vehicle details to South Park Garage; the available roadside work depends on the fault, access and safety conditions. Some vehicles will need to be transported to the shop.

Can you help with towing or transportation for my truck?

Yes. We provide towing and transportation services with a fleet that includes light- and heavy-duty equipment and specialized trailers. Give South Park Garage the vehicle dimensions, approximate weight, load status and pickup and destination details so the appropriate arrangement can be confirmed.

Can I see the towing equipment you use?

Our Fleet page shows wreckers, carriers, a service truck and specialized trailers. Equipment suitability and availability depend on the job; call 203-353-8911 to discuss the specific vehicle or load.

Do you handle heavy and light truck repairs?

Yes. South Park Garage provides heavy and light repair work for trucks and trailers. Describe the symptoms and vehicle configuration so the inspection and repair scope can be discussed.

Do you offer OEM computer diagnostics on site?

Yes. OEM computer diagnostics are available on site. Contact South Park Garage with the make, model, engine and warning messages to confirm coverage and arrangements for the particular vehicle.

Can I discuss transmission repairs or maintenance?

Yes. We offer transmission repair and maintenance. Tell South Park Garage about shifting changes, leaks or previous service and provide the vehicle details so the correct evaluation can be planned.

Do you provide welding and fabrication?

Yes. We offer welding and fabrication. Share the component, material if known, damage and intended use with South Park Garage; suitability and repair scope need to be assessed before a method or cost is confirmed.

Can I ask about machine-shop work for a damaged component?

Yes. Machine shop services are available. Provide South Park Garage with the component details, measurements or drawings you already have, and its intended use. The shop can discuss whether the requested work is appropriate after evaluation.

Can I discuss truck or trailer roof work?

Yes. Visit our Roof gallery for examples and contact South Park Garage about the leak or damage you have noticed. Share the vehicle or trailer type and where the problem appears so the next inspection can be arranged.

Can I ask about damaged truck or trailer flooring?

Yes. Our Flooring gallery shows examples of this specialty work. Describe the affected area, floor construction if known and typical cargo to South Park Garage so we can discuss an evaluation.

Do you have a body shop?

Yes. We have a full body shop. Contact South Park Garage with the vehicle details and damage, and view our Body Shop gallery for examples. Confirm the estimate and any insurance arrangements for your individual job.

Talk With Our Shop

Contact South Park Garage to discuss your truck, trailer or repair project. For urgent road service, call 203-353-8911.

Contact Us